Schneider’s Custom Mobile App Improves Drivers’ Work Experience, Productivity


Trailer App News Release

CrossRoads incorporates multiple tools and features for comprehensive job management

GREEN BAY, Wis. (Aug. 4, 2016) — It’s no secret that mobile devices are relied on daily for both work and recreation. In fact, Pew Research found that 68 percent of Americans own and use one daily. Recognizing the power of mobile, Schneider, one of the nation’s largest truckload carriers, created CrossRoads, a custom mobile app to help improve driver associates’ work experiences and productivity.

CrossRoads provides Schneider drivers access to numerous features on their mobile devices, including:

  • Work Assignment: Drivers can review pre-assigned loads and the work that will be required.
  • Find My Trailer: Provides visibility to and the location of all empty trailers available. This saves a significant amount of time for drivers when assigned a pickup of an unknown trailer or intermodal container.
  • Pay Statement: In addition to being able to review pay statements, drivers have access to and a clear review of mileage and accessorials, plus the compensation associated for each.
  • Rate Location: Drivers can provide feedback on various aspects of customer locations (e.g., employee helpfulness, state of the facility and amenities available to drivers) to raise awareness of delays, productivity problems and other issues. The information provided to customers is highly sought out, and used to make improvements to create smoother future experiences for drivers.
  • Contacts: Allows drivers to find phone numbers for all personnel associated with a load or work assignment.

For Schneider driver associate Tom Carroll, CrossRoads has improved his workday tremendously. “The features within the app give drivers more information so we can use our time better,” Carroll said. “For example, I can preview and plan for upcoming loads without having to be in the truck, which is especially helpful when I’m at home.” Plus, he added, “The app routinely finds empty trailers for me, turning tough dispatches into easy ones. The technology is constantly improving, giving drivers more flexibility and control over their work.”

While easy-to-use technology is an ever-present part of the job with Schneider, driver associates are reminded to log out of the app and turn their phone off before getting behind the wheel. This reinforces Schneider’s number-one core value of Safety First and Always.

“We aim to continually improve our processes and technology to make drivers as efficient and effective behind the wheel as possible, while continuing to champion a culture of safety,” said Shaleen Devgun, executive vice president and chief information officer at Schneider. “CrossRoads is the culmination of that, giving drivers more and better tools to make the most of each minute on the job and enhance their everyday work experience.”

Schneider will continue to add new elements and functionalities, expanding the breadth of resources that CrossRoads offers to support drivers outside the cab.

Drivers looking to work for a company that fosters the use of technology to help make their work more efficient can visit schneiderjobs.com.

About Schneider

One of the largest truckload carriers in North America, Schneider has been the top choice of safety-minded drivers for 80 years. With over 75 percent of its drivers getting home weekly or better, Schneider provides professional opportunities that meet the work-life balance needs of today’s drivers and owner-operators. Schneider is a $4 billion company and is ranked a top-paying carrier by the National Transportation Institute. It has been nationally recognized for its support of current and former military personnel. For more information about Schneider career opportunities, visit SchneiderJobs.com. You can also connect with Schneider on Facebook at www.facebook.com/jobsatschneider or follow on Twitter @schneiderjobs.