Shipper | Case study
Fresh thinking and proven delivery power organic retail grocer
For over a decade, a leading organic grocery retailer has trusted Schneider’s refrigerated dedicated service to deliver fresh, high-quality products across the country.
Delivering freshness with precision: Scalable, reliable logistics for organic produce
Transporting high-value organic produce demands more than just speed. It requires unwavering reliability, cold-chain integrity, and the flexibility to adapt to seasonal surges and tight delivery windows. With a vast distribution network spanning key agricultural regions in the southern and western U.S., a leading nationwide organic grocer—regularly shipping produce loads each valued at $30,000—turned to Schneider for a tailored refrigerated logistics solution. Through a collaborative, just-in-time delivery model backed by deep industry expertise, Schneider delivers the scalability, visibility, and 24/7 support needed to keep produce fresh and operations running smoothly.
Schneider’s collaborative approach and just-in-time delivery model through a custom dedicated solution provides the efficiency and problem-solving expertise required to meet the grocer’s complex needs.
Commitment to quality and safety
Schneider’s dedicated team is trained in the transport of refrigerated freight, temperature-controlled technology and the needs of both the produce and business. The company uses the same drivers and equipment, minimizing contamination risk and helping to promote food safety and quality. The teams’ commitment to “Safety First and Always” reinforces the retailer’s brand promise and builds customer trust.
Cold-chain compliance and visibility
Schneider utilizes Carrier’s Lynx Fleet Technology to manage the temperature requirements of the grocer’s produce freight. The technology provides easy to use temperature regulation of the freight to ensure cold chain compliance and provides alerts and reporting if anything goes awry. It also provides visibility to each load 24/7/365.
Backhaul opportunities boost the bottom line
With a vast network and a reputation for efficiency and flexibility, Schneider analyzed the retailer’s long-haul routes and implemented strategic backhaul opportunities to boost the retailer’s bottom line.
24/7/365 expertise and support
Schneider’s Refrigerated Center of Excellence provides specialized expertise in temperature-sensitive freight. With on-site leaders, dedicated account teams and 24/7/365 customer and driver support, the team ensures seamless execution and proactive problem solving, enhancing the ease of doing business.
Driving innovation and efficiency through collaboration
Schneider and the retailer are always working to increase efficiency. Already exceeding service expectations with 99% on-time delivery, Schneider and the retailer turned their focus to efficiency and cost savings.
In a collaborative Kaizen event at Schneider’s innovation hub, teams from Schneider, the retailer, and Carrier mapped the entire refrigerated delivery process for the business. The result: 20 improvement projects, including automation of truck pre-cooling using Carrier’s Lynx Fleet technology.
All parties worked together to implement the automation of truck pre-cooling and this single innovative solution reduced fuel use, minimized equipment wear, and let drivers focus on providing on-time delivery — saving $100,000 annually.
Proven results from a strategic, collaborative relationship
With Schneider as a strategic logistics provider, the organic grocery retailer has achieved measurable success through a relationship built on reliability, efficiency, and innovation:
- 10+ years of collaborative growth.
- A dedicated fleet of 73 drivers, 54 tractors, and 81 trailers.
- 99% on-time delivery rate, exceeding expectations.
- $100,000 in annual savings from process improvements utilizing automated temperature cooling technology.
- Enhanced food safety, brand integrity, and customer satisfaction.
Ready to optimize your refrigerated logistics?
Whether you're scaling operations, solving complex logistics challenges, or seeking a more flexible, expert-driven solution, Schneider is ready to help. Discover how our collaborative, innovative approach to refrigerated logistics can drive your business forward.
Request your customized quote for Schneider’s Refrigerated Shipping Services.
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