How does the driver experience affect access to capacity?

In a recent shipper survey, only 5% of respondents thought that improving the driver experience would help solve the driver shortage. But in contrary, it’s now more important than ever for shippers to focus on shipper of choice and the driver experience. Carriers use data to select the shippers with the best freight characteristics, moving the most productive freight, keeping drivers moving and improving retention – ultimately improving the driver shortage and access to capacity.

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Published August 2019

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