Shipper Best Practices

What to consider when selecting a dedicated carrier

In a crowded dedicated shipping marketplace, sifting through the clutter to find the right solution can make all the difference. There are a variety of factors to consider when selecting a dedicated carrier, but identifying the best provider for your unique needs will not only optimize the way you ship but add value across your business.


Before signing on the dotted line, make sure the dedicated carrier you select checks these boxes:

  • Robust Account Management team

    Your dedicated shipping provider should have the staff and resources available to make your experience simple and stress-free, from initial fleet implementation to ongoing support.

  • Deep qualified driver pool

    Since your dedicated drivers work on behalf of your company, it’s important to pick a provider with recruitment operations capable of hiring top talent and train them to deliver for your business.

  • Product integrity measures

    Your freight is precious, and your dedicated fleet should have the technology, equipment and expertise to reflect that. Choose a carrier that gives you real-time visibility into product integrity throughout transportation and also has measures in place to fix any issues that could arise along the way.

  • Risk mitigation

    Shippers must ensure cargo is safe every step of the way by continuously innovating and updating security measures. This includes driver training, satellite monitoring, physical security measures and more.

  • Financial security

    Your business depends on your freight. Find a carrier with the capital and commitment to building a fleet you can depend on. Plus, your product is unique — so your dedicated carrier should be willing and able to make the special equipment investments your business requires.

  • Flexible capacity

    You shouldn’t have to wonder whether you’ll be able to handle seasonal surges or peaks in your business. Look for a carrier with flexible capacity options to handle changes in volume seamlessly and keep your deliveries arriving right on time.

  • Continuous improvement

    Your dedicated carrier should bring the value of supply chain engineering to manage today’s business while delivering vision as to what tomorrow requires. Consistent evaluation of your solution drives cost.

Published August 2020

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